When Banking Systems Fail — What Breaks and What Needs to Change

Roundtable Overview

Recent outages at Singapore's largest banks have put operational resilience under direct MAS scrutiny. Banks are expected to demonstrate that monitoring works when it matters - not just that it exists. Yet detection gaps, fragmented architectures and unclear team ownership mean issues still surface too late. This roundtable examines where production systems are failing, how leading banks are responding, and what MAS now requires.

Closed-Door Discussion

Chatham House Rule

Peer-Driven

Pitch-Free

Discussion Points

How banks are improving early detection of production issues before they escalate into outages and service disruption.

Where legacy systems, fragmented architectures and third-party dependencies are creating failure points banks struggle to manage.

Whether current incident response processes meet MAS expectations, or whether resilience needs to be fundamentally redesigned.

Agenda

1815 - 1900

Arrival and Networking
Guests arrive and are welcomed into an informal reception ahead of the evening's discussion. An opportunity to meet fellow attendees and build connections before the roundtable gets underway.

1900 - 2000

Roundtable Discussion and Drinks
The group moves to a seated, moderated discussion guided by a structured agenda. An open, candid conversation among peers on the evening's core themes, with room for debate and different perspectives.

2000 - 2115

Three-Course Dinner
A private dinner in an elegant setting, where conversation continues in a more relaxed environment. An opportunity to deepen connections and continue the themes of the evening over fine cuisine.

2115 - 2200

Wrap Up, Q&A and Closing DrinksThe moderator draws out key takeaways and opens the floor for final questions and reflections. The evening closes with informal drinks, allowing attendees to continue conversations and explore next steps.

Who Will Attend

Head of Technology Risk · Head of IT Operations · Head of Infrastructure · Head of Platform Engineering · Head of Site Reliability Engineering · Head of Incident Management

Apply to Attend

This is an invitation-only event with limited seating. Attendance is subject to approval to ensure a senior and relevant group. Please apply below. Further details will be shared upon confirmation.

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Get involved

10DX Cyber & Resilience sessions are built for candid, peer-level discussion among senior technology risk, cybersecurity and operations leaders in banking. If you would like to join an upcoming roundtable, or co-host a session, get in touch.