Registration

Opening Remarks

The Future of Indonesian Banking: Balancing Innovation, Regulation and Trust

• How can banks accelerate legacy system modernisation to ensure integration, maintain customer trust, and minimise disruptions in Indonesia’s digital ecosystem?
• What innovative approaches can banks adopt to balance compliance with rapid transformation while keeping digital strategies agile in Indonesia’s market?
• How can banks integrate cybersecurity into digital roadmaps, ensuring threat mitigation is embedded in innovation strategies for Indonesia’s banking landscape?
• How can banks foster partnerships with fintech innovators to enhance digital offerings, drive efficiency, and meet expectations in Indonesia’s landscape?
• What metrics should banks establish to evaluate transformation success, ensuring innovation investments yield measurable improvements in satisfaction and operational resilience?

Accelerating Digital Banking Innovation in Indonesia with Tencent Cloud

Networking Break

Bridging the Nusantara: Advancing Financial Inclusion in Indonesia

• How can banks use digital platforms to create financial solutions that overcome connectivity and language barriers, ensuring access for remote communities?
• What strategies can banks use to forge partnerships integrating mobile technology, community outreach, and analytics to bridge rural financial gaps?
• How should banks balance innovative digital inclusion initiatives with limited budget, infrastructure, and evolving regulatory constraints in Indonesia’s diverse regions?
• As regulators push for open banking, how can CXOs balance compliance with rapid innovation to outpace predatory lenders?
• What steps can banks take to incorporate community feedback into financial technology design, ensuring needs and cultural nuances drive innovation?

Lightbulb Moments

Ethical by Design: AI for Indonesia’s 2045 Vision

• How can banks integrate Syariah principles into AI strategy development to embed ethical guidelines and public accountability throughout technology deployment?
• What frameworks can banks adopt to assess and mitigate AI biases, ensuring fair credit scoring effectively in Indonesia’s diverse market?
• How should banks tailor AI innovation to address underserved communities’ needs, ensuring financial services remain accessible, ethical, and culturally aligned?
• What performance indicators can banks establish to evaluate AI initiatives’ success while ensuring fairness and Syariah compliance in customer experience?
• How can banks develop transparent communication strategies for AI decision-making, ensuring customers understand and trust ethical considerations underpinning financial services?

Transforming Digital Banking by Adria B&T

VIP Networking Lunch

How Bank Card Issuers Can Deliver Hyper-Personalised Experiences at Fintech Speed  

Beyond QR Codes: Crafting Indonesia’s Future-Ready Payment Ecosystem

• How can banks design cross-border payment frameworks leveraging regional linkages while addressing archipelago challenges and ensuring interoperability across local infrastructures?
• What measures can banks implement to evolve QR systems into comprehensive tools for financial education and SME empowerment in Indonesia?
• How should banks integrate cybersecurity protocols into payment innovations to secure transactions without stifling agility for market adaptation in Indonesia?
• What collaborative models can banks pursue with technology vendors and regulators to streamline API governance while ensuring security and flexibility?
• How can banks develop indicators to measure payment innovations’ impact on customer adoption, transaction efficiency, and financial inclusion in Indonesia?

When Failure Isn't an Option: Architecting Resilient Financial Systems with CockroachDB

Gotong Royong 2.0: Unlocking Collaborative Ecosystems in the API Economy

• How can banks shift from transactional API models to ecosystems that foster innovation and address financial inclusion challenges in Indonesia?
• How can banks collaborate with technology vendors and regulators to optimise API governance, ensuring both robust security and operational flexibility?
• What safeguards should banks implement to ensure data integrity and trust when deploying APIs across platforms and frameworks in Indonesia?
• How can banks develop agile API strategies to facilitate data exchange and support integration of emerging financial technologies in Indonesia?
• How can banks establish metrics to gauge the societal impact of API ecosystems, ensuring innovations drive benefits beyond traditional ROI?

Resiliency & Scalability on Digital Banking Platform by PingCAP

Networking Break

MoEngage for Financial Services

Wayang Meets Wallet: Crafting Human-Centric CX for Indonesia’s Digital Future

• How can banks design AI-powered interfaces that personalIse customer engagement while preserving traditional communal values and cultural heritage?
• What metrics can banks implement to measure customer engagement across Indonesia’s digital touchpoints, ensuring culturally relevant service improvements?
• How should banks reimagine omni-channel strategies to integrate superapps and digital platforms, enhancing customer experiences in urban and rural Indonesia?
• What process improvements can banks champion to empower staff in adopting digital tools, ensuring training aligns with local cultural realities?
• How can banks foster partnerships with local organisations to drive innovation, ensuring service solutions are community-driven and scalable in Indonesia?

Face Forward: Building Trust and Security in Digital Banking through Advanced Facial Recognition

Cyber Call to Arms: Securing Indonesia's Digital Banking Future

• How should banks redesign frameworks to mitigate cybersecurity vulnerabilities from vendor ecosystems while ensuring resilience and customer trust?
• What crisis response strategies can banks deploy to recover from cybersecurity breaches while ensuring communication, restoration, and compliance?
• How can banks evaluate AI-based threat detection systems to justify their costs when high false positive rates challenge cybersecurity operations?
• How can banks implement zero-trust security models to enhance cyber resilience while preserving customer experience in Indonesia’s digital banking environment?
• How can banks build cybersecurity talent pipelines to ensure human capital investments translate into enhanced defence capabilities and digital innovation?

Closing Remarks