2025 AGENDA

0800 - 0900

Registration

0900 - 0905

Opening Remarks

0905 - 0935

Pesa 2.0: Shaping the Future of Digital Payments in Tanzania

Mobile money transactions represent nearly half of Tanzania's GDP and over 75% of banking transactions occur outside traditional branches. With the recent launch of Tanzania Instant Payment System (TIPS) and Tanzania Quick Responses Code (TANQR), the country stands a pivotal moment in its digital payments journey. What will define the next generation of payment innovation in Tanzania?

How can Tanzania's payment ecosystem evolve beyond basic transfers to create more sophisticated financial services for consumers and businesses?
With the urban-rural divide showing financial access at 85% versus 55% respectively, what digital payment innovations could accelerate rural inclusion?
How should incumbent banks respond to the growing convergence between mobile money operators, fintechs, and traditional banking payment rails?
What lessons can Tanzania draw from global digital payment developments while ensuring solutions remain relevant to local market needs?
How might Tanzania's Jamii Malipo digital payments platform reshape the competitive landscape between banks, telcos, and fintechs?

Paritosh Babla, Head of Merchant Acquiring & Payment Acceptance, Exim Bank Tanzania
Haidari Ally Chamshama, Head of Payment & Innovation, Equity Bank Tanzania
Erica Jenkins, Head of Digital & Transactional Banking, UBA Tanzania
Amiri Sultani Mziray, Head of ICT, I&M Bank Limited
Catherine Rutenge, Head of Agency Banking & Merchant, CRDB BANK PLC

0935 - 0950

Next Generation Banking – Moving from Potential to Performance

Ibrahim Öztürk, EVP Global Expansion, Strategy & Marketing, GTECH

0950 - 1020

Digital Mikopo: Revolutionising Tanzania's Lending Landscape

Tanzania has witnessed remarkable growth in various lending sectors, particularly in agriculture, manufacturing, and consumer segments as digital technologies transform access to credit. With lending rates remaining higher than neighboring countries and digital loan disbursements surging across the region, how can technology revolutionize credit access while ensuring sustainability?

How can digital lending platforms help reduce Tanzania's lending rates while maintaining profitability for financial institutions?
What role should alternative data play in credit scoring within Tanzania to expand access beyond traditional banking customers?
How can banks and fintechs collaborate to address the specific borrowing needs of Tanzania's growing agricultural sector?
What safeguards should Tanzania implement to prevent over-indebtedness as digital loan accessibility continues to expand rapidly?
How might embedded finance and contextual lending transform how Tanzanian consumers and small businesses access credit in their daily activities?

Stephen Adili, Head of Consumer Banking, CRDB Bank PLC
Edward Balandya, Head of Digital & E-Commerce, Stanbic Bank Tanzania
Japhet John, Group Head Software Development (Web), Equity Bank Limited
Abas Mkonda, Head of Retail Banking, UBA Tanzania
Nicky Mlelwa, Head of Application Management, ABSA Bank Tanzania

1020 - 1035

Embracing Innovation: Modernising Legacy Systems to Accelerate Digital Transformation and Market Agility

Adil Ahmed, VP & Deputy MD, MEA, Compass Plus Technologies

1035 - 1100

Networking Break

1100 - 1130

Wateja Kwanza: Transforming Customer-First Digital Banking in Tanzania

Tanzania's banking leaders are reimagining customer experience, with innovations like rapid digital onboarding bringing a significant portion of new customers through digital channels. As traditional banks increasingly digitise their processes, how can they leverage technology to create distinctive, personalised experiences that drive loyalty in an increasingly competitive marketplace?

How are Tanzania's most innovative banks measuring and optimising their digital customer experience to drive adoption and engagement?
What digital banking features are proving most valuable to Tanzanian customers, and what gaps remain in current digital offerings?
How should banks balance investment in sophisticated digital experiences with maintaining service for customers who still value human interaction?
What personalisation strategies can Tanzanian banks implement to compete with global digital challengers entering the market?
How can banks leverage Tanzania's digital ID system (Jamii Namba) to create seamless, secure customer journeys while respecting privacy concerns?

Mohamed Anwar Mousa, Regional Business Development Manager, Africa, Backbase
Asupya Bussi Nalingigwa, Head of Retail, Bank of Africa Tanzania
Lameck E Mushi, Chief Digital Officer, Bank of Africa Tanzania
Elizabeth Mayengoh, Cluster Head, Retail Banking, Exim Bank Tanzania
Silas Matoi, Head of Digital Transformation, Exim Bank Tanzania

1130 - 1145

Practical Magic: Applying Machine Learning to Mitigate Risks

Martin Golding, Chief Sales Officer, D8 Corporation

1145 - 1215

Ushirikiano: Co-Creating the Future of Finance in Tanzania

As Tanzania's financial ecosystem evolves, strategic partnerships between established banks and nimble fintechs present powerful opportunities for innovation. With the country's 10-year Digital Economy Strategy Framework creating new possibilities for collaboration, how can these partnerships drive mutually beneficial transformation while enhancing financial inclusion?

What successful bank-fintech partnership models from Tanzania and beyond are delivering meaningful results in customer acquisition and service innovation?
How should traditional banks approach data sharing and API integration with fintech partners while maintaining security and compliance?
What governance frameworks best support successful bank-fintech partnerships in Tanzania's evolving regulatory environment?
How can fintech partnerships help Tanzania's banks extend their reach into the underserved 30% of the population still financially excluded?
What role should technology vendors, telcos, and development partners play in Tanzania's bank-fintech partnership ecosystem?

Samwel Magesa, Chief Data Officer, NBC Limited
Nellyana Mmanyi, Director of Corporate Banking, Absa Bank Tanzania
Ibrahim Öztürk, EVP Global Expansion, Strategy & Marketing, GTECH
Lulu Shikonyi, Head of Operations, KCB Bank Tanzania
Caroline Yambesi, Head of Strategy, CRDB BANK PLC

1220 - 1250

Cyber Ulinzi: Building Trust in Tanzania's Digital Banking

With Tanzania experiencing an 84% increase in digital banking fraud in the last quarter of 2023 and mobile banking transactions growing rapidly, securing digital financial services has never been more critical. As reports indicate fraud losses of TZS 4.9 billion in 2023, how can Tanzania's banking sector build resilience while continuing its digital acceleration?

How are Tanzania's leading banks balancing innovation speed with robust cybersecurity controls in their digital transformation initiatives?
What unique cybersecurity challenges does Tanzania face as mobile money and banking convergence accelerates across diverse geographical regions?
How should banks approach customer education on cybersecurity when serving populations with varying levels of digital literacy?
What collaborative approaches between banks, regulators, and technology providers can strengthen Tanzania's financial cybersecurity ecosystem?
How can Tanzanian banks implement international cybersecurity standards while adapting to local threat landscapes and operational realities?

Dickson Kiyanga, Head of Technology Risk, NMB Bank PLC
Gustav Mphusu, CISO, Bank of Africa Tanzania Limited
Alex Mpunga, Head of ICT, Akiba Commercial Bank PLC

1250 - 1305

Lightbulb Moments

Erkan Satik, Director of Cloud Ecosystems, wingu.africa group

1305 - 1310

Closing Remarks

1310 - 1400

VIP Networking Lunch

TANZANIA EDITION

APRIL 2026, DAR ES SALAAM

TANZANIA'S FLAGSHIP EVENT ON DIGITAL BANKING TRANSFORMATION

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