From AI Experimentation to Real Impact in Banking

Roundtable Overview

Banks across South Africa are running AI pilots across customer onboarding, servicing and digital banking journeys. Yet few institutions have translated these experiments into measurable operational impact. This roundtable brings together senior banking leaders to examine what is actually working, where deployments are stalling, and how banks are moving AI from isolated experimentation into real production banking environments.

Closed-Door Discussion

Chatham House Rule

Peer-Driven

Pitch-Free

Discussion Points

How banks are deciding which AI use cases to prioritise for production deployment when boards demand ROI and internal capacity remains limited?

Where fragmented data and legacy infrastructure are creating the biggest barriers to embedding AI in live digital banking journeys?

How banks are demonstrating measurable AI value to boards across customer experience, productivity and revenue outcomes?

Agenda

1815 - 1900

Arrival and Networking
Guests arrive and are welcomed into an informal reception ahead of the evening's discussion. An opportunity to meet fellow attendees and build connections before the roundtable gets underway.

1900 - 2000

Roundtable Discussion and Drinks
The group moves to a seated, moderated discussion guided by a structured agenda. An open, candid conversation among peers on the evening's core themes, with room for debate and different perspectives.

2000 - 2115

Three-Course Dinner
A private dinner in an elegant setting, where conversation continues in a more relaxed environment. An opportunity to deepen connections and continue the themes of the evening over fine cuisine.

2115 - 2200

Wrap Up, Q&A and Closing DrinksThe moderator draws out key takeaways and opens the floor for final questions and reflections. The evening closes with informal drinks, allowing attendees to continue conversations and explore next steps.

Who Will Attend

Head of Digital Banking · Chief Technology Officer · Chief Data Officer · Head of AI & Data · Head of Digital Transformation

Apply to Attend

This is an invitation-only event with limited seating. Attendance is subject to approval to ensure a senior and relevant group. Please apply below. Further details will be shared upon confirmation.