Registration

Opening Remarks

Kenyan Banking 2026: Crossroads or Launchpad?

• Is EAC integration a growth driver or competitive threat for Kenyan banks seeking regional market dominance in the EAC?
• How can Kenyan banks adopt AI responsibly while avoiding regulatory backlash and ensuring customer trust in digital services?
• What will stricter Data Protection Act enforcement mean for budgets, boardrooms, and regulatory compliance strategies in 2026?
• How urgent is investment in green and sustainable finance to maintain competitiveness and meet growing stakeholder expectations?

GenAI and the Future of Banking: Why Kenya Must Invest in Data Infrastructure Today

Next-Gen Payment Rails: Cross-Border, Instant, Interoperable

• How can friction in EAC cross-border transactions be reduced to improve speed, reliability, and affordability for customers?
• What opportunities do instant and interoperable payment systems unlock for SMEs, merchants, and remittances across East Africa?
• How can banks and fintechs align strategies to enable secure and seamless cross-border remittance flows across the region?
• What role should regulators play in creating frameworks that balance innovation, financial inclusion, and regional trust?
• Are CBDCs or a Kenyan digital shilling realistic prospects in the near term, and what benefits could they bring?

Networking Break

From Traditional Banking to Digital-First: How I&M Bank is Reimagining Customer Experience in Kenya's Fintech Revolution

Responsible AI Lending: Balancing Inclusion and Risk

• How can AI expand SME, retail, and corporate lending while reducing defaults and widening access to financial services?
• What safeguards are required to prevent algorithmic bias, customer exclusion, and predatory lending practices in Kenya?
• How can mobile and telco data enable new credit scoring models that expand SME financing responsibly at scale?
• Where can AI deliver the greatest impact in corporate lending, trade finance, and large-scale project credit decisions?
• How can banks, fintechs, and regulators collaborate to ensure AI lending is commercially viable and socially responsible?

Practical Magic: Applying Machine Learning to Mitigate Risks

Data-Driven Banking: Redefining Customer Experience in Kenya

• How can banks effectively break down data silos to unify customer insights across retail, SME, and corporate portfolios?
• Which analytics tools are transforming product design, service delivery, and customer engagement across Kenyan financial institutions?
• How can AI deliver personalised banking journeys while ensuring compliance with Kenya’s Data Protection Act requirements?
• How can data-driven insights improve omnichannel experiences across physical branches, mobile apps, and digital platforms?
• What cultural and organisational shifts are needed for Kenyan banks to become truly data-driven institutions?

Transforming Global Tradewith AI Powered Solutions

Digital Trust: Data Protection, ID, and Fraud Prevention

• How can eCitizen and Huduma Namba be integrated into onboarding to strengthen digital identity verification and trust?
• What tools and strategies can best strengthen real-time fraud prevention in Kenya’s increasingly digital banking landscape?
• How should banks prepare for stricter enforcement of data protection and privacy obligations in 2026?
• How can compliance spending be reframed as investment that builds long-term customer trust and brand loyalty?
• How should Kenyan banks prepare to counter emerging AI-driven fraud, including deepfake identity theft and synthetic accounts?

10DX Awards

Closing Remarks

VIP Networking Lunch