Payments, Lending & Operations

Real-Time Credit Decisions in Malaysian Retail Banking

Join heads of retail credit and chief credit officers for an invitation-only roundtable in Kuala Lumpur. Focused on how incumbent Malaysian banks are responding to five newly licensed digital challengers — and what it takes to close the credit decision speed gap while meeting BNM’s affordability requirements.
September 8, 2026
Kuala Lumpur
Roundtable Overview
Five newly licensed digital banks launched in Malaysia in 2024–25 and immediately targeted the same retail credit customers as incumbents. They offer faster decisions, lower-friction onboarding, and affordability models built on alternative data. Incumbent banks are now rethinking credit engines and decisioning workflows that have not fundamentally changed in years, under competitive pressure that is both immediate and measurable. This roundtable brings together retail credit leaders to examine what approaches are working, what the challengers are getting right, and where the largest gaps remain.
Closed-Door Discussion
Chatham House Rule
Peer-Driven
Pitch-Free
Discussion Points
How incumbents are closing the credit decision speed gap with digital banks without weakening the affordability controls BNM expects?
How banks are using alternative data to accelerate approvals without increasing synthetic identity fraud risk at the top of the funnel?
How banks are deciding between a full credit platform rebuild and wrapping existing bureau integrations with an AI decisioning layer?
Agenda

1815 - 1900

Arrival and Networking
Guests arrive and are welcomed into an informal reception ahead of the evening's discussion. An opportunity to meet fellow attendees and build connections before the roundtable gets underway.

1900 - 2000

Roundtable Discussion and Drinks
The group moves to a seated, moderated discussion guided by a structured agenda. An open, candid conversation among peers on the evening's core themes, with room for debate and different perspectives.

2000 - 2115

Three-Course Dinner
A private dinner in an elegant setting, where conversation continues in a more relaxed environment. An opportunity to deepen connections and continue the themes of the evening over fine cuisine.

2115 - 2200

Wrap Up, Q&A and Closing DrinksThe moderator draws out key takeaways and opens the floor for final questions and reflections. The evening closes with informal drinks, allowing attendees to continue conversations and explore next steps.

Who Will Attend
Chief Credit Officer · Head of Credit Risk · Head of Digital Lending · Head of Retail Credit · Head of Credit Decisioning / Credit Analytics · Chief Risk Officer
Apply to Attend
This is an invitation-only event with limited seating. Attendance is subject to approval to ensure a senior and relevant group. Please apply below. Further details will be shared upon confirmation.
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Talk to us
Delegate Enquiries
Esther Boctoy
+63 954 2910737
Email
Commercial Enquiries
Samuel Sackey
+65 842 12914
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